In this conversation you can find some expressions to practise ways of apologizing and giving excuses. Watch the video and then practise saying the words in red.
Mark: Mark Ryder.
Allie: Mark, can you come in?
Allie: Thanks for the sales report.
Mark: I think there’s something more important to talk about right now.
Allie: What do you mean?
Mark: That message you sent me. You hit ‘reply to all’. You sent it to everyone in the office.
Allie: ...Leer más →